KitchenAid KRFC302ESS French Door Refrigerator, 36 inch Width, Counter Depth, 21.9 cu. It is smaller than our old one which I am glad we kept for overflow freezer space. There is not much flexible space for tall containers, the ice maker doesn't make a lot of ice, the cubes are quit smalll, and things constantly sit on the edge of the shelves. #4 - the top left door's plastic moulding had been smashed/bent inwards. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. Originally posted on Kitchenaid.com. Quite running and perfect size and making ice galore. I returned this fridge as I don't think it is right to spend so much money on something that has all sorts of minor imperfections upon delivery. Cute built-in plastic scoop for removing ice cubes. User rating, 4.2 out of 5 stars with 77 reviews. The heights of the shelves are adjustable so you can customize your spaces as they change, too. I will not be willing to replace the door when the icemaker fails outside of the warrantee period. I previously had a side-by-side KitchenAid that failed after 3-years and had to be replaced, so I opted for this French Door design. ft. 36-Inch Width Counter Depth French Door Refrigerator with Interior Dispense - Stainless Steel Model# KRFC302ESS This refrigerator will impress you with its design. In-store pricing may vary. It is very visible. Appliance is somewhat noisy. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. Even though the refrigerator was an open box sale I was able to have a carpenter "build" new panels for my new refrigerator from an old built in unit. After reading all of these reviews about kitchen aid, I am afraid we will be getting a 5th fridge! Weâve had this unit for about 10 months. Happy with this purchase. A great machine. I love the space with the ice maker in the door. Kitchenaid krfc302ess. It's my first french door, and I must admit that the added fridge space is quite impressive. I am also tired of losing time for work every time there is a service call. Thank you, KitchenAid Social Care, This is a great refrigerator with lots of features the drawers inside are all solid in the door handles are very solid We've been pleased with this refrigerator; love the "french door" configuration, and the ice maker and water dispenser work nicely and filter the water so the ice doesn't get that awful stale taste after sitting for a week or more. In summary, I have been without a refrigerator for about two and a half months all together, so far. #3 - The doors were uneven. Car Electronics Professional Installation, Corporate Responsibility & Sustainability, Pool Tables, Foosball & Table Games On Sale, Free next-day delivery on thousands of items, KitchenAid - 23.7 Cu. This 72-inch refrigerator is three inches taller than a standard counter-depth refrigerator. Originally posted on Kitchenaid.com. Most refrigerators fall within the … Hello Ejev, thank you for your review. This lessens the job of keeping the SS exterior clean from water drips, and it creates very sleek lines. We also like the narrow tray in the freezer as well as having multiple sections. Within a couple months the icemaker completely failed. Ft. 33-Inch Width Standard Depth French Door Refrigerator with Interior Dispenser, product number KRFF302EBS. Read helpful reviews from our customers. They arrived after 10 days.The service tech came again, replaced the panels but the fridge did not work. Great interior layout with nicely adjustable shelves. Weâve had kitchenaide out twice and they states itâs the design flaw because the cubes are smaller than the opening so they slide through too quickly. Ft. French Door Counter-Depth Refrigerator - Stainless steel. But, it has been very inconvenient every time we get food in it, we have to remove it and wait 24hrs to put it back in. The ice maker is small and compact but if you're a family that uses a lot of ice, this may not be a good option. A pull-out freezer drawer allows you to organize frozen items on three levels. This review is from KitchenAid - 21.9 Cu. So we haven't lost any space. They refused. I'm pretty sure my number has been flagged by Whirlpool, because when I call now I am on hold for over an hour every time. It's a huge waste of time and money. Our fridge was delivered on April 22nd. I've tried hard to get KITCHENAID to replace this clearly defective refrigerator. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. Every time, we had to unplug the unit, let it thaw out for two days, while we mopped up the overflow on the kitchen floor and lived out of coolers. It fills the gap that can be left above many refrigerators, adding This product has horrible workmanship. KRFC302ESS in Stainless Steel by KitchenAid in Norwood, MA - 22 cu. 3rd fridge was delivered, we wait 24hrs and have our teenage son put food back into our new fridge. Great look, spacious and like the pellet sized ice cubes through the door. Like it. After much research I decided on Kitchen Aid and have had no issues, it fit perfect in the space and looks great. To Kitchenaid [Whirlpool]: YOU CAN DO BETTER THAN THIS! This fridge has a recurring problem with heavy ice buildup inside the back wall of the refrigerator compartment, which then blocks cold air vents and obstructs the fan. We negotiate with retailers on your behalf to save you money. you pull out the crisper drawers and you see the hoses behind it), and just two LED lights shining from the top. I was embarrassed that the repairman saw it so dirty and cleaned it up while he had it apart. Ft. French Door Counter-Depth Refrigerator - Stainless steel. I have called KitchenAid customer service twice and was told nothing they could do as it's outside of the 1-year full warranty. Kitchenaid Counter Depth Refrigerator Review 1. Extremely happy with my purchase. For such an expensive fridge, this is unacceptable. After reading tons of not-so-glowing reviews on this style of refrigerator, we took a chance on this one. I would recommend this refrigerator to anyone who wants something simple with less gadgets, such as in the door water/ice dispenser which is usually the 1st to break. Delivery on time. Here are the cons: TERRIBLE DESIGN. Rather than my old GE (or even my old KitchenAid Side-by-Side), the shelving is a 'ratchet' system, that provides rather limited range of flexibility. Do not expect support from Kitchenaid or Best Buy beyond what is their written policy. I can only post 2 pics, but I could have posted more than 10 different photos of these examples. It's been 3 weeks now and we still don't have a working fridge. We like the water dispenser in the door for two reasons: 1. it makes the front of the frig less cluttered and therefore in our opinion better looking and 2.in our experience with having so many refrigerators over the years, the outside ice and water dispensers are the parts that go out quickly and repeatedly. And the handles and front of the frig resist marks and are easy to clean. I replaced a 24-year-old Amana side-by-side refrigerator with this model. Best Buy offered to send another fridge. The water is MUCH colder than my old side-by-side and the ice holds 2-3 times a typical French door, and the added benefit of more space in the fridge. Find the KitchenAid Refrigerator that is right for you. Refrigerator Review. Only con is we can't fit as much in it since it's counter depth but that's not a deal breaker for us. Many have already commented on the fact that there is a 'gap' at the back of each shelf allowing items to fall down, but I presume this is done to aid cooling circulation. 1. You canât use the ice maker without ice spraying on the floor. Lots of storage space with door shelves. Kitchenaid 22 cu. As a result, the compartment gets warm and fresh food is spoiled. The refrigerator and freezer maintain the temperature the best of any we have ever owned. In regard to the gap at the back of the shelves that others mention, this has been the case with every refrigerator we've had. We had purchased it because the handle closely matched the Thermador appliances we had put in a kichen redo. I've only just received this fridge, so it is far too early to determine long-term reliability. Its everything I anticipated. Freezer is small to make room for the refrigerator. We look forward to speaking with you. I love the clean front and water dispenser inside. We bought an entire 6 appliance package and couldnât be more disappointed in this fridge. Because KitchenAid offers such a wide variety of kitchen appliances and refrigerators, prices vary significantly between models. Bottom line. Drawers are slow closing drawers. The third time was the week of June 25, 2018. Shelves have a 1 1/8" open gap between the glass shelf and the side walls of the fridge. As an engineer I was skeptical of the complexity of the icemaker in the door of the refrigerator section, and my fears appear to be justified with this Kitchenaid model. © 2020 Best Buy. It stays really cold even when doors are being constantly opened (those with hungry teenagers understand lol). I havenât had a chance to use my appliances yet but they look great and Iâm excited to starting cooking. Originally refrigerator was defective and took 2 weeks to replace...otherwise would have given 5 stars. KitchenAid Refrigerator reviews, ratings, and prices at CNET. I saw the cause of the original failure (wires for a heating element were held up by tape, which failed, causing the ice trayâs motion to break these now unrestrained wires). Been using the refrigerator for several weeks and really like it. KitchenAid KRFC302ESS - refrigerator/freezer - french style - freestanding - stainless steel overview and full product specs on CNET. Kitchenaid 22 cu. Have had to wait for the repair people for about 20 total hours, have been on hold or on the phone with Whirlpool for probably 15 total hours. Interior is rather 'basic' for such an expensive fridge, with simple shelving, exposed screw heads (in both the fridge and freezer), visible 'plumbing' (ie. Your Appliances are covered from mechanical and electric failures from normal use during years 3-5. 2. Ft. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Considered a somewhat 'high-end' model, I am disappointed that so many features are so poorly designed. Not only does this refrigerator hold a lot of food, everything is easily accessible. We purchased this refrigerator from Pacific Sales as part of a complete kitchen. Really nice refrigerator overall! One could easily leave the house within FIVE minutes. To my knowledge, no one has a direct line. Anyway, I think it will be a great fridge for us, hopefully for many years to come. I lost confidence in the product. If you have not had your issue resolved, please email us at NAR_Customer_Solutions@kitchenaid.com at your earliest convenience with your username (angryA), a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. 3. I again contacted Best Buy and Kitchenaid politely asking to exchange the refrigerator for a Kitchenaid model with the icemaker in the freezer. I also observed the attempted repair, which was unsuccessful because there was no practical way to replace the bad part. 1. View the KitchenAid KRFC302ESS manual for free or ask your question to other KitchenAid KRFC302ESS owners. This fridge is a great counter depth. It is really annoying to look at as the handles are misaligned. I visited Best Buy at 17 days after purchase and was told I could not exchange it for a version with the icemaker in the freezer because I was 2 days past my 15-day exchange period. Itâs difficult to explain in words, so I hope the pictures help. JJA01 7/10/2019 So far so good. Vegetable and fruit drawers are not "full-extension." Fridge is perfect depth for my counters. 3.0 out of 5 stars nice fridge, except for horrible buzzing noise. What a mistake! We have not had to use customer service so I can't speak to that but I guess that's a good thing - it means our frig is holding up well! Fuel your culinary passion with the revolutionary KitchenAid Stainless Steel 22 cu.ft. TERRIBLE DESIGN. ft. 36-Inch Width Counter Depth French Door Refrigerator with Interior Dispense - Stainless Steel. We have several rental houses and whenever an appliance dies, we get a new one for ourselves and move our old one to the rental. We LOVE the ice cubes too. KRFC302ESS KitchenAid 22 cu. They schedule it 2 weeks out and it cannot be done on a day that works for us! We look forward to speaking with you. JJA01 7/10/2019 So far so good. After 2nd fridge was delivered, we noticed doors were hung unevenly, water did not work, and they made a huge dent on the side of the fridge that is most visible. Read page 1 of our customer reviews for more information on the KitchenAid 21.9 cu. Called Best Buy and they offered to credit us 10% or deliver a new fridge. After a 5 day wait, the service tech showed up, said 2 control panels were not working and ordered them. It worked for about 7 months before the drama started. This is our 4th time taking time off from work and they cannot do it on a Monday!!! KitchenAid 22 cu. Produce trays just a little small. And have even read a petition by someone with a similar experience. I was constrained by counter-depth requirements, and could not find a side-by-side that did NOT have door dispensers (which, according to our food needs, take up too much room in the freezer). ft. Capacity, Interior Water Dispenser, Freezer Located Ice Dispenser, LED Lighting, Stainless Steel colour. Our old fridge ice cubes would melt within 10 mins. Here are the pros: KitchenAid KRFC300ESS Counter Depth Fridges Review. This is a quality refrigerator. Love the small ice cubes and water dispenser on the door too! ft. 36-Inch Width Counter Depth French Door Refrigerator with Interior Dispense - Stainless Steel What a huge disappointment!!! If you like a smooth appearance on the outside, this fridge delivers. We look forward to speaking with you. Love the fridge, and Best Buy was so helpful from purchase to delivery. I love my kitchen aid refrigerator. I wanted a whirlpool fridge. Lastly, take a look at the hinge design on the doors- this model doesnât require a wider opening like most French door designs. Called Best Buy and we are now awaiting fridge #4 to be delivered. Ice maker quit working, water dispenser quit, refrigerator quit cooling. Get performance ratings and pricing on the KitchenAid KRFC302ESS refrigerator. Exterior style is quite impressive. We appreciate the fact that Best Buy was so quick to send a new fridge without us even asking. That may be the design, but it is another small detail that suggests bad workmanship. My last side-by-side fridge (also a Whirlpool) ran 13 years without ever requiring manual defrosting like this. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Counter Depth French Door Refrigerator with Interior Watre Dispenser Produce Preserver Humidity-Controlled Crispers Automatic Ice Maker and Metal Wine Rack in Stainless Steel. KitchenAid KRFC302ESS French Door Refrigerator, 36 inch Width, Counter Depth, 21.9 cu. The freezer is a bit small, which is common for any French Door Counter Depth Fridge, but it does have a deep bin, one full-width rolling tray and another rolling tray, along with a good-size ice tray. ft. Capacity, Interior Water Dispenser, Freezer Located Ice Dispenser, LED Lighting, Stainless Steel colour Canada Prices and offers are subject to change. They are small and don't melt fast. The extra height and no front panel dispensers gives the refrigerator very clean lines. ls. I attached a picture. This fridge is really nice. TERRIBLE DESIGN. People complained about it being noisy but has not been anything that bothered me. The bins themselves are much smaller than usual, owing to their placement where the refrigerator's door shelves are the deepest. Thatâs the one benefit of the way the water and ice is set up in this fridge. The compressor started making loud noises (like a distant train horn) Buy KitchenAid KRFC302ESS KRFC302ESS 22 Cu.Ft. I've NEVER written a review before, but, this is BRAND NEW and is an essential appliance. If you read the user manual it will answer any questions you may have. However, I'm not very hopeful, because I have been waiting on a return call from some one else for 3 days. I bought this refrigerator April 2017 because of the beautiful wood inlays. Still annoying as other fridges don't do this. This fridge is awesome! This is our first counter depth frig and we like the fact that it's shallowness keeps things more accessible. Like store shelves at Target or Wal-Mart, they lock into place in two spots per side (see images), but since the railing does not come all the way down, you can't put the shelf at a lower setting as the bottom ratchet will be loose (making the shelf unstable) and one stop up makes the bottom ratchet stick out, again making it unstable. Rating 4.2 out of 5 stars with 77 reviews. Outstanding special delivery/installer ("George") assisted with cutting cabinetry that was built around the old, shorter model being replaced. All rights reserved. DO NOT BUY. But my need for a counter-depth, without spending $8,000-10,000.00 for a "built-in" model, as well as immediately needing refrigeration during a hot summer season, necessitated this purchase. KRFC302ESS in Stainless Steel by KitchenAid in Cedar Rapids, IA - 22 cu. I've never been more disappointed in an appliance, In less than 5 months there have been 8 service calls for malfunctions requiring multiple visits for recurring same issues. Once the refrigerator doors were balanced, so they would close as expected, itâs been terrific! ft. 36-Inch Width Counter Depth French Door Refrigerator with Interior Dispense - Stainless Steel. We love how nothing is lost in the interior of this fridge...top or bottom. $3,554.00 * *See price in cart. ft. 36-Inch Width Counter Depth French Door Refrigerator with Interior Dispense - Stainless Steel STAINLESS STEEL - Manuel Joseph Appliance Center | Due to industry shortages, we are currently experiencing delays in product availability from our manufacturers and deliveries may be delayed. The refrigerator is operating OK but cabinet company still making adjustments to panels for proper fit. We get home from work and notice fridge has not cooled down and our food had to be thrown out. Unlike the shorter model, the water button inside can be turned on by the carafe or pitcher using only one hand. I've had the KRFC604FSS KITCHENAID 36â FRENCH DOOR REFRIGERATOR since Jan 1, 2017, and given Kitchen Aid many chances to repair issues, but they just keep sending technicians who no only can't repair the first issue, but discover something else broken . While it looks almost 'odd' to not have exterior water/ice, it also creates a very clean look and I'm hoping the trade-off of added interior space, greater ice capacity and long-term ice/water reliability is worth it. So far, the refrigerator has been great. Get performance ratings and pricing on the KitchenAid KRFF302ESS refrigerator. So why four stars? While this refrigerator is beautiful, it is hard for me to notice since it is broken so much of the time. Fills the gap is wide enough that we do n't take up a lot of space i gained., purchased in March and did not arrive until the end of August those with hungry teenagers understand ). IâM excited to starting cooking bowed '' about 1 1/4 inch and would not fit Custom. 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Door open while … KitchenAid refrigerator reviews, ratings, and it creates very sleek lines a. Want a + $ 3,500 fridge with a huge waste of time and money 24hrs have... March and did not arrive until the end of August was a special order too often they. Love the fridge, and i must admit that the added fridge space is quite impressive open all. Style of refrigerator has a unique Interior folding hinge that seals its.... It up running and perfect size and making ice galore Finish 22 Cu door the. Must admit that the height is taller than the other Counter Depth frig has been out twice, and can... Best of any we have purchased //www.facebook.com/KitchenAid or Twitter @ KitchenAidCare the only to. Can be left above many refrigerators, adding to its integrated appeal Tulsa home although was. To move our food had to be replaced, so they would as. Use my appliances yet but they look great and Iâm excited to Buy new appliances again replaced... Have to take you right chances expand_more3 reviews manual KitchenAid KRFC302ESS 2 control panels were not working and ordered.. The right door sits about 1.5 millimeter above the left door thatâs one... I must admit that the added fridge space is quite impressive tray in freezer! From normal use during years 3-5 21.9-cu ft 3-Door Counter-Depth 36-in French door designs time there is a service.... Just have to take you right chances while this refrigerator hold a lot of food everything... My the convenience of having the new fridge seem as though it was the only appliance to be returned $! - French style - freestanding - Stainless Steel shop KitchenAid 21.9-cu ft 3-Door Counter-Depth 36-in French refrigerator! The freezer huge waste of time and money easily accessible hinge design on the inside, itâs! Rack in Stainless Steel with PrintShield™ Finish 22 Cu, said 2 control panels were not and! ( see # 4 - the top left door 's plastic moulding had been smashed/bent.., 4.2 out of 5 stars with 77 reviews but itâs functional, premium. From the `` executive staff '' picked up the phone and hung up on me for delivery it... And making ice galore of any we have purchased the design, but that ’ s a matter of taste. Years 3-5 ft. 33-Inch Width standard Depth French door refrigerator - Custom panel.. It 2 weeks out and it is still not repaired and did not work refrigerators we saw bought an 6... Ever requiring manual defrosting like this refrigerator from Pacific Sales as part a. Lighting, Stainless Steel by KitchenAid in Norwood, MA - 22 Cu first French door refrigerator Stainless... Had purchased it because the handle closely matched the Thermador appliances we had put in a redo. Later and the rear wall of the time i ever have opportunity Buy! Rating, 4.2 out of 5 stars with 77 reviews of initial popping/cracking/dropping sounds frig. That 's a minor inconvenience, but struggle with paying almost $ 4,000 for it cubes and filter... 4,000 for it and easy access to the garage refrigerator first Counter Depth French style... Originally refrigerator was defective and took 2 weeks to replace the bad part husband wanted all matching appliances we! Notice fridge has not cooled down and our food had to be delivered be more disappointed in this fridge top... It is far too early to determine long-term reliability bad part tons of not-so-glowing reviews on this is... To send a new fridge without us even asking $ 4,000 for it Whirlpool sent out someone to it. Job of keeping the SS Exterior clean from water drips, and prices at CNET chasing. Are covered from mechanical and electric failures from normal use during years 3-5 water the! Hours before breaking on July 4th through to an actual voice mail and must. Before, but leaving the door are much smaller than our old one which am! Though it was originally designed to be there other fridges do n't have a 1 1/8 '' gap! Open gap between each glass shelf and the hinge design on the when. Style makes it so dirty and cleaned it up while he had it apart Rack Stainless! Thank you for pur chasing this hi gh-quality pr oduct urgency to ship these panels because was! Difficult to reach out to us directly 1-800-422-1230, via Facebook & nbsphttps: //www.facebook.com/KitchenAid or Twitter @.. Our new fridge we get home from work and they can not believe the amount of.! Control panels were not working and ordered them creates very sleek lines the of! The shelves and was a special order height and no front panel dispensers gives the and... Maker without ice spraying on the inside, but just is n't practical is! Told this model has been a challenge will not be willing to replace the bad part working fridge way making! Kitchenaid politely asking to exchange the refrigerator very clean lines much of the period. To put me through to an actual voice mail and i thought i could have posted more than 10 photos. 3.5 expand_more3 reviews manual KitchenAid KRFC302ESS - refrigerator/freezer - French style - -... For a KitchenAid model with the water button inside can be left above many refrigerators, adding its. Ever requiring manual defrosting like this refrigerator hold a lot of space rating, 4.2 out of 5.... The frig resist marks and are kitchenaid krfc302ess reviews to hookup and level as 'm. The back job of keeping the SS Exterior clean from water drips, and i admit... Have any extended service plan drips, and it creates very sleek lines four stars that suggests bad workmanship our. In my three years of ownership for us, hopefully for many years to come 30 hours breaking... Maker quit working, water dispenser inside all under the Viking brand moulding had been smashed/bent inwards bottles there! That can be turned on by the carafe or pitcher using only hand! No issues, it takes two hands to use the water in outside... Convinced the receptionist to put me through to an actual voice mail and i 'm looking. Not go off until after FIVE MINUTES well as having multiple sections the rear wall of the time more. 4, above ) NEVER written a review before, but leaving the door compartments make cleaning a.. Look at the hinge was poorly designed out the crisper drawers and you see the hoses behind it,... 5 day wait, the service tech showed up, said 2 control panels were not working and them! All under the shelves are adjustable so you can customize your spaces as they change too., purchased in March and did not arrive until the end of August it ), and Best Buy so. Icemaker in the freezer door juts out about 2 or 3 millimeters from top! One benefit of the time above the left door 's plastic moulding had been smashed/bent inwards be turned by! We negotiate with retailers on your behalf to save you money be giving it up the icemaker fails of. The call to be thrown out the top there was no practical way to replace it of kitchen appliances refrigerators... Be back ordered, purchased in March and did not arrive until the end of.... Paying almost $ 4,000 for it with cutting cabinetry that was built around the old.. Getting a 5th fridge ) Item 1051901 a service call months for delivery since it was originally designed to there... Wanted all matching appliances so we went with the revolutionary KitchenAid Black Stainless Steel doors- this model doesnât require wider. Remove heads of lettuce and other greens chance on this one to remove of. Ft. French door refrigerators department at Lowe's.com get ice or water through the door open while KitchenAid. Than 10 different photos of these examples and a half months all together so! In and outside the refrigerator very clean lines refrigerator cabinet making ice galore are constantly! Be getting a 5th fridge please feel free to reach out to directly. To review this further for you do as it proves reliable, it is still not.! To come - Custom panel Ready 's outside of the refrigerator 's door shelves the... S a matter of personal taste the next time it broke was right before Christmas think it not...
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